Shipping & Delivery
Shipping & Delivery
All orders are dispatched within 1–2 business days from receipt of payment. You will receive a tracking number by email once your order has shipped.
Delivery Times by Country
- Germany — 3–5 business days
- Netherlands — 3–4 business days
- Belgium — 3–5 business days
- France — 4–6 business days
- Spain — 5–8 business days
- Italy — 5–8 business days
- Poland — 4–7 business days
- Other EU countries — 5–10 business days
Delivery times are estimates and may vary during peak periods such as new wave releases or holidays.
Free Shipping
Free tracked shipping on all orders over €60. Orders under €60 are charged a flat shipping rate at checkout.
Tracking
All orders are sent with full tracking. Your tracking number will be emailed to you once dispatched. If you have not received a tracking number within 2 business days of placing your order, please check your spam folder or contact us.
Lost or Delayed Parcels
If your parcel has not arrived within the estimated delivery window, please contact us at our contact page and we will investigate with the carrier immediately.